Frequently Asked Questions
Everything you need to know about shopping at VictoryStore
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping is free on all orders over $50, while a flat rate of $5.99 applies to smaller orders.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
VictoryStore offers a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Yes, we currently ship to over 20 countries worldwide. International shipping rates and delivery times vary based on the destination and will be calculated at checkout.
How do I contact customer support?
Our support team is available via email at support@victorystore.com or through our live chat feature on the website from 9 AM to 6 PM EST, Monday through Friday.